Warranty
- 1 Year SeaViewer Factory repair/replacement Warranty against factory defects under normal use on all SeaViewer Cameras.
- 3rd-Party equipment, e.g. Batteries, Monitors, Recorders and Power Adapters, Warranted by their Manufacturer (typically 90 Days).
- User Manual and Warranty information enclosed with these products.
- All returns: Purchaser must obtain RMA Number from SeaViewer in advance of shipping.
- All Products must be received at SeaViewer at Purchaser's expense in original condition and packaging within Warranty Term from original shipping date. If a unit is determined by SeaViewer to be defective under the Warranty terms above, SeaViewer will pay the cost of Ground shipping the repaired/replaced unit back to the Purchaser.
30-Day No questions asked Refund (stock models)
If not satisfied, we will REFUND purchase price within 30 Days provided :
- Purchaser must obtain RMA Number from SeaViewer in advance.
- All Products must be received at SeaViewer at Purchaser's expense in original condition and packaging within 30 Days of original shipping date.
- Refund Amount will be less 15% to cover Bank Charges, Inspection, and Testing.
30-Day Upgrade Option (stock models)
We will UPGRADE your Camera/System within 30 Days provided :
- Purchaser must obtain RMA Number from SeaViewer in advance.
- All Products and Upgrade Amount must be received at SeaViewer at Purchaser's expense in original condition and packaging within 30 Days of original shipping date.
- Upgrade Amount will be Current Price of new Equipment less original Purchase Price, plus Shipping and taxes (if applicable).
EXCEPTIONS:
1) Due to re-sale considerations, Special Order equipment is not eligible for REFUND or UPGRADE programs, although WARRANTY section above will still apply. Special Order equipment is any non-stock model, including :
2) Auction purchases are not eligible for 30-day REFUND program, although WARRANTY and UPGRADE sections above apply.
3) Abuse of Camera, Cable or Accessories IS NOT covered under Warranty. Electronic damage due to over-voltage or incorrect polarity from non-SeaViewer power supplies or Monitors, or incorrect MAINS voltage, is NOT covered under Warranty. See Power Requirements for details.
1) Due to re-sale considerations, Special Order equipment is not eligible for REFUND or UPGRADE programs, although WARRANTY section above will still apply. Special Order equipment is any non-stock model, including :
- Custom cable lengths other than standard (150' or 50' for Great Lakes™ version)
- PAL conversion
- Neutral Buoyancy conversion
- Modified cable attachment/placing
- Modified lighting (including Underwater lights)
- Surface Consoles
- Recorders
2) Auction purchases are not eligible for 30-day REFUND program, although WARRANTY and UPGRADE sections above apply.
3) Abuse of Camera, Cable or Accessories IS NOT covered under Warranty. Electronic damage due to over-voltage or incorrect polarity from non-SeaViewer power supplies or Monitors, or incorrect MAINS voltage, is NOT covered under Warranty. See Power Requirements for details.
Disassembly of probe or cables VOIDS Warranty.